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billing information

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About Billing


How bill is delivered:
Your bill is delivered via email or by mail.
you can request your bill to be delivered by mail and it is free.
otherwise your bill is delivered to your nominated email once a month.

bill downloads:
you can find your bill anytime on our website. please use login details.
Log in to My account

payment and billing options:
you can choose to make payment using one of the following payment methods.
we charge no payment charge when you make payment.
-credit card
-direct debit from australian bank
-cash
-cheque

and it is free to change payment method.

billing periods and frequency:
Our billing period starts on 27 of ever month and ends on 26th of every month.
you will receive your bill on 5th of every month.
you will be billed on 15th of every month.
-please note that due to public holidays, your bill delivery and billing date can be delayed.



sample bill
here is a sample bill
you can find informations like;
-contract start date
-contract end date
-bills for last 3 month
-usage history
-account number and user detail

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